Policies

Appointments: Time is valuable to all our guest’s and service provider’s. We ask that you arrive at your scheduled appointment time in order to receive full service. Scheduling appointments in advance is strongly recommended. Before you leave the salon a guest representative can assist you in scheduling your next appointment. Pre-booking ahead of time provides the opportunity to schedule a date and time that works best for you. As always, we will either call, text or email you 2-days in advance to remind you of your appointment time.

Cancellation policy: In the event you need to reschedule your appointment, we ask that you provide a 24-hour notice. If you do not provide a 24-hour notice or do not show up for 3 or more of your appointments, we may ask for pre-payment of all future appointments. Of course if it is a family or personal emergency, we will accommodate you.

Personal checks:  Effective May 1, 2014 Bangz will no longer be accepting personal checks as a method of payment.  Cash, Visa, Mastercard, Discover and debit cards are all acceptable forms of payment.

Return policy: Returns accepted within 30 days of purchase with receipt.  Store credit towards product will be given.  No cash refunds.  No returns on all make-up products.  Make-up sales are final.

Children: We strive to create a relaxing and enjoyable environment for all our guests. We request children be brought into the salon area only when they have an appointment.  Children under the age of 10 need to be supervised by an adult who is not receiving salon services and will be required to remain in the waiting area.

Spa area: For the enjoyment of our guests and the solitude that is often sought in a spa environment, cell phones must be on vibrate or turned off during service. For everyone’s comfort and privacy no children under the age of 16 are allowed in the Spa. So please make babysitting arrangements in advance and come enjoy the spa experience.

Cell phones, pagers: For the enjoyment of all our guests we ask that you place all cell phones in silent or vibration mode while in service areas.  While we welcome you to engage in QUIET conversation, please be mindful of other guests’ space.  We also ask that you refrain from loud talking, so other guests may enjoy a much needed quiet/private moment.

For your protection: We regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep all valuables with you during your appointment. We also ask that you wear the smock provided for protection of your clothing.

Prices subject to change without notice: In certain instances our prices may change. If you are concerned with the price, please call to confirm with Guest Services when scheduling your appointment.